RESPONSIBLE SOCIAL GAMING POLICY

A1 Development LLC is dedicated to ensuring that your experience on TaoFortune.com remains a fun and positive form of entertainment. We recognize our responsibility to help you stay in control and remain aware of the potential risks associated with online social gaming.

This Responsible Gaming Policy forms an integral part of our Terms of Use. A1 Development LLC (operating as TaoFortune.com) is committed to promoting a safe, secure, and socially responsible environment for all our participants.

To support safe and manageable play, we provide a suite of player protection tools and resources designed to assist you at every stage of your journey.

1. Protection of minors

TaoFortune.com is strictly for individuals aged 18 and older (or the legal age of majority in your jurisdiction). Responsible gaming relies heavily on parental supervision in the digital age.

Tips for parents and households:

• Secure your account: keep your username and password confidential.
• Avoid “remember me”: do not use auto-login features on shared devices, especially those accessible by children.
• Supervise devices: monitor the use of mobile devices and computers by minors in your household.
• Financial security: keep bank cards and payment details out of reach of children.
• Filtering software: we recommend using third-party filtering services to block access to social gaming platforms for minors:

• Netnanny.com
• Cybersitter.com
• Cyberpatrol.com

2. Tips for responsible play

• Play for fun: social gaming should be a pastime, not a way to escape reality or generate income.
• Set a budget: determine how much you can afford to spend on entertainment before you begin. Only purchase Coins if it fits within your discretionary budget.
• Set a time limit: set a specific time limit for your session before you start and take frequent breaks.
• Know the rules: familiarize yourself with game mechanics and rules before playing.
• When to abstain: do not play if:

• It interferes with your daily work or family responsibilities.
• You are in recovery for any dependency or addiction.
• You are under the influence of alcohol or other substances.
• Your primary goal is to use winnings to pay off financial debts.

Maintain a healthy balance: never allow your time on the platform to interfere with your job, your physical health, your personal relationships, or your daily commitments.

3. Gaming management tools

We empower our players with direct controls to manage their activity. These can be accessed through your account settings.

Spending limits

You are in full control of your spending. You can set daily, weekly, or monthly purchase limits via your account settings page.

• Decreasing limits: any request to lower your spending limit will be applied immediately.
• Increasing/removing limits: to prevent impulsive decisions, any request to increase or remove a limit is subject to a 72-hour cooling-off period before taking effect.

Take a break (timeout)

If you need a short-term hiatus, you can instantly activate a timeout without contacting support:

• Available periods: 24 hours or 7 days.
• Effect: you will be unable to log in until the period expires. Your account will automatically reopen once the time is up.

Self-exclusion

For a more comprehensive restriction, you may request self-exclusion:

• Duration: minimum of 6 months.
• Process: submit a written request to [email protected] with the subject line “Responsible Gaming Options”.
• Effect: access to your account will be blocked entirely. This action is final and cannot be canceled or amended until the chosen period has fully elapsed.
• Commitment: players must agree not to attempt to circumvent this exclusion by creating new accounts or identities.

Account deactivation

If you wish to close your account indefinitely but want the flexibility to return later, you may request a “deactivation”. This preserves your history while restricting access. You can reactivate by contacting our support team.

4. Administrative details during restrictions

• Virtual coins: during a timeout or self-exclusion, your coin balances remain inactive. Upon reactivation, balances will be reinstated to their previous state. No refunds or transfers are permitted during the exclusion period.
• Redemptions: any pending redemptions at the time of an exclusion request will be processed as normal.
• Marketing: we make every reasonable effort to remove excluded players from marketing lists.
• Rewards: no daily login bonuses or loyalty points will be earned or credited during an exclusion period.

5. Educational information & misconceptions

Understanding how games work is vital to maintaining control.

Core principles of play

• The nature of randomness: it is vital to remember that every game round is entirely independent. Results are generated randomly and cannot be forecasted based on what happened in previous rounds or what might happen in the future.
• Theoretical return to player (RTP): this represents the average percentage of prizes or winnings a game is designed to return over its entire operational life. For example, if a specific game has a theoretical advantage of 7%, the long-term average RTP will be 93%.
• The operator advantage: like all social casino platforms, our games are mathematically designed with a built-in advantage that favors the operator.

Fact-checking gameplay myths

We encourage players to separate fiction from reality to ensure informed decisions:

• The “overdue” fallacy: many believe they are “due for a win” after a series of losses; however, because all outcomes are random, you can never predict when a win will occur.
• Rituals and luck: while pre-game rituals or “lucky charms” can be fun, they have no mathematical impact on the game’s outcome or your chances of winning.
• Time vs. probability: spending more time on a game does not increase your statistical likelihood of winning, as every single moment of play is governed by random chance.
• Game fairness (RNG): our games are never “rigged”. Every title uses a Random Number Generator (RNG) that has been rigorously and independently certified by independent organizations. These experts confirm that our algorithms produce sequences that are unpredictable, non-repeatable, and uniformly distributed.

6. Self-assessment

If you are concerned about your gaming habits, consider the following questions:

• Do you hide or lie about the extent of your gaming?
• Do you lose sleep because of gaming?
• Have you ever skipped work, school, or social events to play?
• Do you feel guilt or shame regarding your gaming activity?
• Do you become irritated when interrupted while playing?
• Have you tried to set limits and failed to stick to them?

If you have answered “Yes” to the majority of these questions, we strongly encourage you to utilize our self-exclusion tools and seek professional assistance from external support organizations.

7. Support organizations

If you feel that your gameplay is becoming a concern or is negatively impacting your well-being, we strongly encourage you to reach out to professional support organizations.

• Computer Gaming Addicts Anonymous (CGAA): connect with this support fellowship by emailing [email protected].
• National Foundation for Credit Counseling (NFCC): a non-profit network available to help you manage financial challenges and debt.
• Financial Counseling Association of America (FCAA): provides professional financial counseling services and debt management assistance.

Please be aware that the CGAA and other listed organizations are independent entities and are not affiliated with TaoFortune.com or A1 Development LLC.

These organizations are dedicated to counseling and recovery. They do not provide technical customer support or handle account-related dispute resolutions. For any questions regarding your account, transaction history, or to file a formal complaint, please contact our support team directly at [email protected].